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Dealing with one’s own feelings and those of others require a set of skills that all of us can acquire with proper learning, training and experience. Primarily people skills can be grouped into the following three broad domains: emotional intelligence (understanding ourselves and moderating our responses), interpersonal skills (talking effectively and empathizing accurately), and leadership skills (building relationships of trust, respect and productive interactions).

 

People Skills in Brief

 

Emotional Intelligence is the ability to be aware of one's own and other people's emotions. This state of self awareness helps the individual to discriminate different emotional energies and judiciously decide either to go with or let go of them. Studies have shown that people with high emotional intelligence have greater mental health, and enjoy good social relations.

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Interpersonal Skills are those that help people to deal with others in work and life situations. The understanding of how to listen to and what to communicate (verbally, non-verbally and using various other presentation techniques) and ultimately how to work with people of different modes, motives, and temperaments form the crux of interpersonal skills. Empathizing, listening, and communication skills are essential aspects of interpersonal skills.

 

 

Leadership Skills refer to the ability of a person in communicating, mobilizing, delegating, managing and motivating people in order to achieve a common goal. Leadership of course calls for emotional intelligence and interpersonal skills but the emphasis is more on setting vision, building a committed team, and focusing on the result of achieving mutually beneficial goals.

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